Account control

Delete your Hoppet account.

Connected users can permanently remove their account and remote backup directly in the app.

This action is permanent. Export a local backup first if you may want your records later.

Delete from the app

  1. Open Hoppet on your iPhone.
  2. Go to Settings.
  3. Confirm you are signed in to the account you want to remove.
  4. Choose Delete Account.
  5. Review the warning and confirm permanent deletion.

What is deleted

Your Hoppet authentication account and remote recovery snapshots associated with that user ID are deleted. This includes remotely backed-up profile details, workouts, nutrition records, measurements, notes, preferences and progress photos.

Records on this iPhone

After the server confirms deletion, Hoppet erases this account’s records, preferences and progress photos on this iPhone. Other accounts’ records remain separate. Copies you exported and data held independently by Apple or Google are not removed. Disconnected devices cannot be remotely erased immediately.

Apple subscriptions

Account deletion does not cancel an Apple subscription. Use Manage Subscriptions on the deletion screen to stop future billing. You can delete your account without waiting for a subscription to expire.

If you cannot access the app

For account-deletion assistance, email [email protected]. Identity verification will be required so another person cannot delete your information.